yoranthilqueva

Introduction and Scope

At yoranthilqueva, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This privacy policy explains our practices regarding the personal information we collect from users of our fundamental analysis platform and educational services.

This policy applies to all interactions you have with yoranthilqueva, whether through our website at yoranthilqueva.com, our educational programs, webinars, or any other services we provide. We operate under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to meeting the highest standards of data protection.

Who We Are

yoranthilqueva is a financial education platform specializing in fundamental analysis training. We're located at 19 School Street, Miscouche, PE C0B 1T0, Canada. Our mission is to provide comprehensive education about financial markets and investment analysis techniques.

Information We Collect

We collect different types of information to provide and improve our services. Here's what we gather and why:

Personal Information You Provide

Contact information including name, email address, phone number, and mailing address
Account credentials and profile information when you register for our services
Payment information processed through secure third-party payment processors
Educational background and experience level to customize your learning experience
Communication preferences and areas of interest in financial analysis
Feedback, questions, and responses submitted through our contact forms or surveys

Automatically Collected Information

Website usage data including pages visited, time spent, and navigation patterns
Technical information such as IP address, browser type, and device characteristics
Learning progress and engagement metrics within our educational platform
Cookie data to enhance user experience and remember your preferences
Session information and login activity for security purposes

Important Note

We never collect sensitive financial information such as bank account details, investment account passwords, or specific portfolio holdings. Our focus is on providing education, not managing your financial accounts.

How We Use Your Information

Your information helps us deliver better educational services and maintain a secure platform. We use your data for several specific purposes, always within the bounds of what you'd reasonably expect from an educational service.

Service Delivery and Support

Providing access to our fundamental analysis courses and educational materials
Customizing content recommendations based on your learning progress and interests
Sending course updates, webinar invitations, and relevant educational content
Responding to your questions and providing technical support
Processing payments and managing your account subscriptions

Platform Improvement and Analytics

Analyzing usage patterns to improve our educational content and user experience
Conducting research to develop new courses and learning materials
Monitoring platform performance and identifying technical issues
Measuring the effectiveness of our educational programs

Communication and Marketing

We'll communicate with you about our services, but we respect your preferences. You can opt out of marketing communications at any time while still receiving essential service-related messages.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights and will respond to your requests promptly.

Access Your Information

You can request a copy of all personal information we hold about you. We'll provide this in a clear, accessible format within 30 days.

Correct Inaccuracies

If you notice any incorrect information in your profile or records, you can request corrections through your account settings or by contacting us.

Delete Your Data

You can request deletion of your personal information, subject to certain legal and operational requirements we need to meet.

Limit Processing

You can ask us to limit how we process your information in certain circumstances, such as while we investigate accuracy concerns.

Withdraw Consent

For activities that require your consent, you can withdraw that consent at any time, though this may affect our ability to provide certain services.

File Complaints

If you're concerned about how we handle your information, you can file a complaint with us or with the Office of the Privacy Commissioner of Canada.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@yoranthilqueva.com or call +16044536703. We'll verify your identity and respond within 30 days. For complex requests, we may need additional time and will keep you informed of our progress.

Data Security and Protection

We take data security seriously and have implemented comprehensive measures to protect your information. Our approach combines technical safeguards, operational procedures, and regular security assessments.

Technical Security Measures

SSL encryption for all data transmitted between your device and our servers
Secure hosting infrastructure with regular security updates and monitoring
Database encryption for stored personal information
Multi-factor authentication options for account access
Regular security audits and vulnerability assessments
Automated backup systems with encrypted storage

Access Controls and Procedures

We limit access to personal information to employees and contractors who need it to perform their jobs. All team members receive privacy training and are bound by confidentiality agreements. We maintain detailed logs of data access and regularly review these for any unusual activity.

Data Breach Response

In the unlikely event of a data breach affecting personal information, we have procedures in place to assess the situation quickly, contain any damage, and notify affected individuals and relevant authorities as required by law. We'll provide clear information about what happened and what steps we're taking to address the situation.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do work with trusted service providers to deliver our educational services effectively. Here's how and when we share information:

Service Providers

Payment processors to handle subscription payments and refunds securely
Email service providers for course communications and newsletters
Hosting and technical infrastructure providers for platform operations
Analytics services to understand how users interact with our content
Customer support tools to help us respond to your questions efficiently

All service providers are carefully vetted and bound by data protection agreements that limit how they can use your information.

Legal Requirements

We may disclose personal information if required by law, such as in response to a valid court order or to protect our legal rights. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

If yoranthilqueva is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you of any such change and explain how it affects your privacy rights.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet our legal obligations. Our retention practices are designed to balance your privacy rights with practical business needs.

Retention Periods

Active account information: Retained while your account is active plus 3 years after deactivation
Payment records: Kept for 7 years as required by Canadian tax and financial regulations
Course completion records: Retained for 5 years to provide ongoing access to certificates
Marketing communications data: Deleted within 30 days of unsubscribing
Website analytics: Anonymized after 2 years, with identifying information removed
Support communications: Kept for 3 years to maintain service quality

Deletion Process

When we delete your information, we ensure it's removed from all systems including backups, unless retention is required by law. You can request early deletion of your data, and we'll honor that request except where we have legal obligations to retain certain information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

Essential cookies: Required for basic site functionality like login and security
Preference cookies: Remember your settings and customization choices
Analytics cookies: Help us understand how users navigate and use our platform
Marketing cookies: Enable personalized content recommendations

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may limit some platform features. We'll respect your choices and won't use cookies you've declined.

International Data Transfers

While we're based in Canada, some of our service providers may process your information in other countries. We ensure all international transfers meet Canadian privacy standards and provide adequate protection for your personal information.

Safeguards for International Transfers

Contractual agreements requiring equivalent privacy protection
Assessment of destination country privacy laws
Regular audits of international service providers
Data minimization to limit information sent abroad

If you have concerns about international data processing, please contact us to discuss your specific situation and any additional protections we can provide.

Children's Privacy

Our platform is designed for adults interested in financial education. We don't knowingly collect personal information from children under 13 years of age. If we discover we've inadvertently collected such information, we'll delete it promptly.

If you're between 13 and 18, we recommend discussing our services with your parents or guardians before creating an account. Some course materials involve complex financial concepts that may require adult guidance to fully understand.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our website.

How We Communicate Changes

Email notifications for substantial policy changes
Website banners highlighting important updates
Updated effective dates clearly displayed at the top of this policy
Summary of changes provided in plain language

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Policy